About City Programs
Many cities in Alameda County provide a set of specialized services for:
People with disabilities.
Residents age 18 years and older with a verified disability.
People who take paratransit.
Residents who are eligible for ADA paratransit—or awaiting eligibility.
Residents age 80 and over; some programs have a lower age minimum to qualify.
Types of Programs
Accessible Fixed-Route Shuttles
An accessible transportation service that operates on a fixed-route and schedule. Rides do not need to be pre-scheduled.
Origin-to-Destination Ride Programs
Door-to-Door Ride Program
A pre-scheduled, accessible, door-to-door service available to seniors and/or people with disabilities.
Wheelchair Van Program
An accessible van transportation program, usually pre-scheduled, available to eligible individuals who travel by wheelchair or other mobility device.
Round-trip accessible van rides for pre-scheduled/pre-planned outings like special events, excursions, shopping, or religious services.
Current providers do not consistently offer wheelchair-accessible vehicles.
Subsidized Taxi or TNC Program
Subsidized taxi or Transportation Network Companies (TNCs, e.g. Uber, Lyft) fares for eligible individuals.
Medical Return Trips Program
Subsidized taxi trips for individuals returning home from medical appointments to eliminate the uncertainty of coordinating trips with a pre-scheduled paratransit provider.