Hayward Operated Paratransit offers paratransit and related services to qualified residents who are:
- 70 years or older
- 18 years or older with a certified disability and unable to drive or use public transportation
- live within the service area (Hayward, the unincorporated areas of San Leandro, Castro Valley, San Lorenzo, Ashland, Cherryland, and Fairview)
Door-through-door service is available to individuals who would benefit from destination assistance.
Pre-scheduled, accessible trips for a minimum group of four are available to qualified residents. Group trips are primarily available through senior housing complexes, skilled nursing facilities, and community organizations serving seniors and individuals with disabilities.
Transportation Network Companies (Lyft/Uber) subsidized rides available to qualified residents.
Meals on Wheels
Hayward also provides funding for SOS Meals on Wheels to provide nutritionally balanced meals to homebound seniors residing in the Hayward service area.
Means-Based Fare Program
Qualified residents, who meet income eligibility criteria, are offered some services at either a reduced cost or at no cost.