Access Alameda

Transportation Services
for Seniors and People with
Disabilities in Alameda County

Overview of ADA Paratransit

What is ADA Paratransit?

Enacted in 1990, the Americans with Disabilities Act (ADA) requires that paratransit be provided as a safety net for people who, due to a disability, are unable to ride public transit some or all of the time. ADA paratransit is a supplemental service to regular public transit, usually provided on small buses, vans, taxis, or sedans. It operates in the same area, on the same days, and during the same hours as regular public transit, and typically must be reserved at least one day in advance.

The service picks you up at your door or at the curb and takes you to your destination and may make several stops on the way to pick up or drop off other passengers. The pickup time you are assigned may vary by up to one hour from the time you requested.

Paratransit drivers do not enter people’s homes or their destination locations. Riders who need extra assistance beyond what the driver provides may bring an assistant or “attendant” with them at no additional charge. Check the paratransit provider’s rider guide for more detailed information about the service it provides.

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