Using City-Based Programs
At a minimum, every city has a service that provides door-to-door or curb-to-curb trips for seniors and people with disabilities. City-based programs are generally available to residents age 18 and older with a verified disability, residents who are ADA paratransit-certified (or awaiting certification), and/or residents age 80 and older (some programs have lower age limits). To apply, complete the City-Based Paratransit Services Application. Download applications or complete application online.
The Quick Guide will direct you to the city-based program in your area. Each city-based program offers a unique package of services. The table below provides a description of all the different types of services.
|Accessible Fixed-Route Shuttles||Accessible transportation services that operate on a fixed route and schedule. Rides do not need to be pre-scheduled.|
|Curb-to-Curb or Door-to-Door
|Pre-scheduled, accessible, door-to-door services.|
|Group Trips||Round-trip accessible van rides for pre-scheduled/pre-planned outings like special events, excursions, shopping, or religious services.|
|Medical Return Trips Programs||Subsidized taxi trips for individuals returning home from medical appointments to eliminate the uncertainty of coordinating trips with a pre-scheduled paratransit provider.|
|Mobility Management||A comprehensive package of services that focus on individual customer travel needs rather than on a “one size fits all” approach.|
|Scholarship/Subsidized Fare Programs||Programs that distribute free or subsidized tickets for public transit and/or paratransit.|
|Subsidized Taxi Programs||Subsidized taxi fares for eligible individuals.|
|Travel Training||Service to help consumers learn to travel independently on public transit and use other transportation services.|
|Volunteer Driver Programs||Services where volunteers drive eligible individuals who need door-through-door assistance for critical needs, such as medical appointments.|
|Wheelchair Van Program||Accessible van transportation available to eligible individuals who travel by wheelchair.|